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How to update my payment information

 

NOTE: The new payment provider has been delayed. More information to come soon! 

 

With our new payment provider, ALL PARTNERS (new or existing) will need to re-enter your individual/company email, phone number, address, payment method and bank details (if applicable) as well as agree to Tipalti’s terms & conditions for you to withdraw payment for your commissions from Stay22.

 

Here's how to do it:

1. Click the Payments tab in the sidebar

Payments Tab

 

2. Click the "update your payment information link"

Note: the Withdraw button is greyed out and can't be clicked yet.

Withdrawal Links-1

 

3. Fill out your information

image (5)-1

 

4. Verify your address

image (6)

 

5. Choose your withdrawal type and agree to the Terms of Service

image (7)-2

 

6. Provide your tax information

image (8)-2

 

7. When you see this page you're all set!

image (14)

 

8. Go back to the payment page and make a withdrawal when ready

Note: the Withdraw button should now be clickable.
Keep in mind you can only withdraw once every 30 days!

Withdraw button-1

 

9. Additional information and assistance

Any owner or admin account can:
- register on the settings page and agree with the T&C on behalf of the AID
- edit any of the address or payment method info
- can withdraw money on the Hub payments page

Partners may NOT withdraw their commissions if they are under the minimum threshold.

 

If you need any assistance, email your PSA, or use the chat bubble in the bottom right corner weekdays 9-5 ET.